Standard Client Service Agreement

JASM'N AI: CLIENT SERVICE AGREEMENT

PROVIDER: It’s Pepper LLC, DBA: Jasm'n AI ("Provider", "We" or "Us")

ACCEPTANCE OF TERMS: These Terms of Service ("Terms") constitute a legally binding agreement between the Provider and any individual or business entity that purchases, accesses, or utilizes our AI Employee services ("Client," "you," or "your"). By submitting payment or utilizing the services, you acknowledge that you have read, understood, and agree to be bound by these Terms.

1. SERVICES AND PAYMENT

The Provider agrees to build, train, and deploy an AI Employee tailored to the Client’s specifications as outlined at checkout. The Client acknowledges that payment for the initial term has been made in full. All fees are non-refundable once the deployment process begins, unless the Provider fails to deliver the functional AI Employee.

2. CLIENT OBLIGATIONS

To successfully deploy the AI Employee, the Client must promptly provide all necessary training materials, access to required software platforms, and clear operational guidelines. Delays caused by the Client failing to provide these materials will not extend any deadlines or result in refunds.

3. THE NATURE OF AI (LIMITATION OF EXPECTATIONS)

Artificial Intelligence is an evolving technology. While the Provider will train the AI Employee to adhere strictly to Client guidelines, the Client acknowledges that AI models can occasionally produce unpredictable results, factual errors, or "hallucinations." The Client is responsible for monitoring the AI Employee's outputs and establishing safeguards for critical business functions.

4. INTELLECTUAL PROPERTY

Client Data: The Client retains 100% ownership of all business data, customer lists, and proprietary materials provided to train the AI.

The AI System: The Provider retains 100% ownership of the underlying code, AI architecture, prompts, and operational frameworks used to create and host the AI Employee. The Client is granted a revocable license to use the AI Employee for the duration of their active subscription.

5. LIMITATION OF LIABILITY

The Provider’s AI Employee is a tool meant to assist, not replace, human oversight. The Provider shall not be held liable for any lost profits, data breaches, reputational damage, or business interruptions resulting from the actions, errors, or omissions of the AI Employee. In any legal dispute, the Provider’s maximum total liability to the Client shall not exceed the total amount paid by the Client for the service in the three (3) months preceding the claim.

6. TERMINATION

Either party may terminate this ongoing service with thirty (30) days' written notice. Upon termination, the Provider will deactivate the AI Employee and delete the Client's proprietary training data from active servers.

7. GOVERNING LAW

This Agreement shall be governed by the laws of the State of Idaho.